Connecting UK businesses for over 18 years

Find out what broadband your address can actually get

If you have been told for years that fibre is coming and nothing has arrived, there is usually a reason — and it is rarely the one you have been given. Tell us the address and we will find out what is actually available to you, whether any funding applies, and what a proper connection would cost if it does not.

Takes a minute · No obligation · This is not an application · A straight answer either way

Register your interest

We will use these details to check what is available at your address and to reply to you. If a voucher becomes available for your premises we will share them with the Scottish Government so that it can be processed — we do not share them with anyone else. See our privacy notice.

The Scottish Broadband Voucher Scheme, in plain terms

The Scottish Government runs a scheme, as part of its R100 programme, that helps pay for installing a faster broadband connection at premises that can’t currently get a decent one.

Worth up to £5,000 per premises

For businesses and homes. It covers eligible installation costs up to that ceiling — it is not a fixed payment, and the actual amount depends on the cost of the work.

Covers the cost of installation

The fibre, the equipment, the work. It does not cover your monthly bill.

Paid directly to the supplier who does the work

So you never handle the money.

You commit to at least a 12-month contract

For the new service, once it is installed.

There is currently no closing date. The Scottish Government has confirmed that no completion date has been set for the scheme, so there is no deadline to work to. Eligibility, however, can lapse — and that is the constraint that matters.

Does your premises qualify?

Three criteria apply, and all three must be met.

1. The fastest connection available at your address must be under 30 Mbps

This is the speed available at the address, not the speed currently paid for. If a faster service is available but has not been taken up, the premises does not qualify.

2. No faster connection can already be planned for your address

Whether that is a commercial rollout or a government-funded build.

3. The new connection has to be a real step up

At least double both the download and the upload speed available to you now. A marginal improvement does not qualify.

The second criterion is the one most premises fail, and it becomes harder to meet over time. Openreach and others are building across Scotland, and once a build is planned for an address it ceases to qualify permanently. If you believe you may be eligible, it is worth establishing that early.

Where OneTek comes in

We check, we survey, we make the case, and we build. First, though, the honest position on the funding itself.

Qualifying on paper is not the same as a voucher being available

When we came to create a project for this area, we were told that almost all of Scotland's vouchers had already been allocated. That is our own experience of it, and it is why this page exists: every business that registers adds a real, named address to the case we take back to the scheme. We cannot promise that argument will succeed. We can promise that registering costs you nothing, commits you to nothing, and strengthens it — whether or not your own address turns out to qualify.

We check your address against the scheme’s criteria

We will confirm whether the premises appears eligible.

If it looks like you qualify, we put your address forward

The scheme pays towards installation, and the money goes to whoever does the work rather than to you — so you never handle it. Where an address looks eligible, we put it forward and make the case for it.

If you don’t qualify, we say so

We will provide a quotation for a connection on its own merits. In many cases that proves to be the better option regardless.

Either way you get a free, no-obligation survey

And a firm price before any commitment.

Two things we cannot tell you

Whether funding is still available for an address that qualifies on paper — the Scottish Government does not publish whether money from expired or cancelled vouchers returns to the pot, and we have asked. And we cannot change the scheme's own record for your address. We can tell you what it says and make the argument; deciding is the scheme's, not ours.

OneTek has spent 18 years connecting UK businesses, and has delivered funded connections before under the UK Government's Gigabit Broadband Voucher Scheme — so we know what that funding route looks like from the inside.

How it works

1

You tell us your address

The form on this page takes a minute.

2

We check it

Against the scheme criteria, and against what is actually available at your postcode. One working day.

3

We tell you where you stand

Eligible, not eligible, or borderline — and why.

4

Free survey

If it is worth pursuing, we visit the premises and confirm exactly what is possible and what it would cost.

5

We put your address forward

Once you have decided to go ahead.

6

Scottish Government emails you

You must reply within 28 days. If that email is missed, the request lapses.

7

We install

We schedule the work with you and complete the build.

8

You validate the connection

A second email asks you to confirm the service is working. No obligation arises until step five.

What we need from you

Two emails will arrive during the process and both must be answered. These are the points at which applications most often stall.

Confirm your voucher request — within 28 days

The Scottish Government will email you directly to confirm the request. If that email is missed, the request lapses and cannot be reinstated from our side.

Validate the connection once it is live

After installation you are asked to confirm the service is working. The voucher is not paid until you do.

Neither takes more than a minute. We will tell you when each is due, and follow up if we do not hear back.

Frequently asked questions

Am I applying for the scheme by filling this in?

No. You are telling us you want a connection, and giving us permission to check what is available at your address. Nothing is submitted to the Scottish Government in your name at this stage, and we will tell you clearly if that ever changes.

Is this the same as the UK Government’s gigabit voucher?

No, and the two are easily confused. The Scottish scheme, worth up to £5,000, is run by the Scottish Government under R100. A separate UK scheme is run by Building Digital UK. They differ in value, eligibility and coverage. This page concerns the Scottish scheme.

Does it cover my monthly bill?

No — installation costs only. The normal monthly charge for the service still applies, and a minimum 12-month contract is required.

I already have fibre broadband. Do I qualify?

In most cases, no. If fibre to the cabinet delivers more than 30 Mbps at the address, the premises fails the test, even where the service performs poorly. It is still worth checking if you are unsure what is available.

My connection performs poorly. Does that count?

The test is based on the speed available at the address rather than the speed experienced. A line technically capable of 40 Mbps that performs poorly will still fail. Where that is the case, a better connection is usually the answer, and we can quote for one.

Do I have to be in a rural area?

No. The scheme operates across the whole of Scotland, and what matters is the speed available at the address rather than where it is. A town-centre premises can qualify.

Can I check this myself?

Yes. The Scottish Government operates an official checker at broadbandchecker.service.gov.scot and publishes a list of registered suppliers. We are happy to carry out the check and explain the result.

What happens if I cancel?

The voucher is conditional on the service being retained for the contract term. If you cancel within that period, the full voucher value has to be repaid to the Scottish Government, and the scheme never covers early-termination charges.

What if I do not qualify?

We will tell you, and provide a quotation for a connection on its own merits if you would like one. There is no obligation.

Answered your question?

Register your interest

Prefer to speak to someone?

Call us and we will check the address while you are on the phone. No form, no waiting for a reply.

OneTek Business Solutions — connecting UK businesses for over 18 years. The Scottish Broadband Voucher Scheme is administered by the Scottish Government. Full details and the official eligibility checker are at mygov.scot.